Privacy Policy

This Privacy Policy explains how LIMITED LIABILITY COMPANY FIX IT (LLC FIX IT), trading as FixIT Software, collects and uses personal data through https://fixit-soft.com and in the course of providing software development services.

We are the data controller for the information described here.

Information you give us

When you complete the contact form on this website, we collect your name, work email address, company name, phone number, the service you are interested in, your budget range, your project description, and any file you attach.

Attachments may contain information about your business or your own users. We ask that you do not send special categories of personal data (health, biometric, or similar) through this form.

When you book a call, the booking is handled by Calendly, which collects your name, email address and the time you select.

Information we collect automatically

When you visit the site we receive your IP address, browser and device type, pages viewed, referring page, and approximate location derived from the IP address. This is collected through Google Analytics — see section 5.

Information from our work with you

If we start a project together, we process the contact details of the people we work with, and whatever access credentials or systems you provide to us. This is covered by our contract with you rather than by this website policy.

We do not sell personal data and we do not share it for advertising.

We use the following providers, who process data on our behalf. All of them are based in the United States:

Each of these is bound by a data processing agreement. We may also disclose information where the law requires it, or to establish or defend a legal claim.

The website uses Google Analytics 4 to understand how visitors use it — which pages are opened, how long people stay, and where they arrive from. Google Analytics sets cookies on your device.

Analytics cookies are set only after you accept them. You can change or withdraw your choice at any time using the "Cookie settings" link in the footer of this website.

One cookie is set without consent, as the law permits for strictly necessary purposes:

You can also opt out of Google Analytics across all websites using the browser add-on Google provides at tools.google.com/dlpage/gaoptout.

Our providers listed in section 4 are based in the United States. Where personal data is transferred outside the European Economic Area or the United Kingdom, the transfer relies on the European Commission's Standard Contractual Clauses, or on an adequacy decision where one applies.

Access to enquiry data is limited to the people who need it to reply. Data is transmitted over encrypted connections. Where we work inside a client's own environment, we use the accounts and access levels that client provides, and we do not copy their data into our own systems unless the contract says otherwise.

No system is completely secure. If a breach affects your personal data and is likely to present a risk to you, we will notify you and the relevant supervisory authority within the timeframes the law requires.

If you are in the European Economic Area or the United Kingdom, you have the right to:

To exercise any of these, write to andriy@fixit-soft.com. We reply within one month.

This website is intended for business use and is not directed at children. We do not knowingly collect personal data from anyone under 16.

We update this policy when our practices or the services we use change. The date at the top shows when it was last revised. Material changes will be announced on this page.